Frequently Asked Questions:
Q: How old does a child have to be for the nursery?
A: For the nursery, the children must be 3 months – 12 years old. We also have a variety of childrens fitness classes for specific ages. Check our schedule in the nursery!
Q:Can I give the nursery attendant or Lil’ Al’s instructor a tip/Gratuity?
A: Yes. Tips/Gratuity for good service are appreciated. However, giving a tip/gratuity in an effort to have the rules bent for you and/or your child, or to garner preferential treatment for your child is a “bribe”, and is not acceptable.
Q: What types of activities do the children participate in?
A: A structured activities designed to foster developmental growth: Physically, mentally and socially.
Q: Why do I need a voucher?
A: Big Al’s has different types of memberships, not all of which include access to the nursery and kids’ programs. The voucher system helps us to ensure that only members that have paid for these programs can use them. It also helps us to tract attendance for our programs, so we can adequately staff the programs. in doing so, we are aware of which programs are most and least popular so we can make adjustments and best suit your needs.
Q: How long can I leave my child in the nursery?
A: Two hours per day is the maximum amount of time a child can spend in the nursery. Children under 1 year of age can stay no longer than one hour.
Q: What do you play on TV?
A: We only permit the children to watch three channels in the nursery: Disney, Nick Jr and Cartoon Network. We also have two designated days a week for movies. You can find our movie schedule on the monthly calendar in the nursery.
Q: I don’t allow my child(ren) to watch TV at home. Can you please turn off the TV while my child is in the nursery?
A: No, we cannot turn the television. off if there are other children in the nursery who want to watch a television program. Some children have separation anxiety from their parents and they find the TV to be a comforting distraction. However, we do our best to do mostly active play and limit the amount of time spent watching television.
Q: Can you change my child’s diapers?
A: Unfortunately we cannot assist your child with their bathroom needs. If a child needs a diaper change or assistance we have someone get the parent.
Q: Can my child bring a snack?
A: Food is absolutely prohibited in the nursery! No exception! It is difficult to keep track of the numerous allergies that our Lil’ Al’s members have; to be completely safe there is a no food rule in the nursery. However, your child may bring a labeled ‘sippy’ cup or juice box.
